Privacy Policy
Unblurred Media LLC
Effective Date: Jan 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Unblurred Media LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at info@unblurredmedia.com
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
5A. HIPAA and Protected Health Information
Unblurred Media LLC provides certain services to healthcare providers and other organizations that may be subject to the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”). When Unblurred Media LLC creates, receives, maintains, or transmits Protected Health Information (“PHI”) on behalf of a HIPAA covered entity or another business associate, Unblurred Media LLC acts as a business associate and handles that information in accordance with applicable HIPAA requirements and the applicable Business Associate Agreement (“BAA”).
When acting as a business associate, Unblurred Media LLC will:
• Use or disclose PHI only as permitted by the applicable BAA or as required by law
• Implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of electronic PHI
• Limit uses, disclosures, and requests for PHI to the minimum necessary when required by applicable law
• Require subcontractors that create, receive, maintain, or transmit PHI on our behalf to agree in writing to applicable restrictions and safeguards
• Report unauthorized uses or disclosures, security incidents, and breaches to the applicable healthcare client as required by law and the BAA
• Assist the applicable healthcare client in fulfilling its HIPAA obligations regarding access, amendments, accountings of disclosures, and other individual rights, as required by the BAA
• Return or securely destroy PHI upon termination of the applicable agreement when required and reasonably feasible
Unblurred Media LLC does not sell PHI or use PHI for its own marketing or for purposes unrelated to the services it has been contracted to provide.
PHI handled on behalf of a healthcare client may also be governed by that healthcare client’s Notice of Privacy Practices. Individuals requesting access to, correction of, restriction of, or information regarding their medical records should ordinarily contact the healthcare provider directly.
HIPAA does not apply to every type of personal information collected under this Privacy Policy. This section applies only when Unblurred Media LLC handles information that qualifies as PHI while acting as a business associate.